Our prevailing system of management has destroyed our people.People are born with intrinsic motivation,self respect, dignity, curiosity to learn, joy in learning.The forces of destruction begin toddlers - aprize for the best Halloween costume, grades in school , gold stars - and on up through University. On the job, people, teams and divisions are ranked, reward for the top , punishment for the bottom. management by objectives, quotas, incentive pay, business plan put together seperately division by division, causes further loss , unknown and unknowable .
W E Demming
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